My Program Login

Client Service Request

If you are unable to log in after reading our Frequently Asked Questions, please complete the following form and a Program representative will get back to you.

I am having trouble logging into My Program because:

Did you know? Your certificate number can be found on your invoice, declaration page, certificate of insurance, and proposal of insurance. It is alternately referred to as your member number and customer ID number. Please see our FAQs for exact locations of the number on these forms.

Did you know? We can email your username to you if you provide us the email address we have for you on file.

Did you know: We can email your password to you if you provide us your username.


  • First Name
  • Last Name
  • Organization
  • Certificate Number
  • Daytime Phone
  • Email

  • Practice State

  • How Would You Like Us To Contact You?

Thank you for your interest in My Program! We will contact you soon to help you resolve your problem.

Login Assistance

Risk Management Consultation Service
Have a question?
Read registration and login FAQs

Where do I find my certificate number?
Your certificate number, also called your member number or customer ID number, can be found on your Invoice, Certificate of Insurance, Declarations Form, and Proposal of Insurance. For exact location of this number, please reference our FAQs.

What should I do if I cannot remember my password?
Click here to enter your username, and we will email your password to you.

Did you forget your username?
Click here, and we will email your username to the email account your provided.

Did your forget which email address you provided?
Contact us through the form to the left, and we will contact you with that information

Have another question?
Please see our FAQs. If your question is not addressed, please contact us via the form on this page.